1. Detailed description of goods and/or services
    Little Once is a business in the Ecommerce industry that sells kids furniture, toys and décor
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way invoice number.
    (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
  3. Export restriction (Optional)
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy
    The provision of goods and services by Little Once is subject to availability. In cases of unavailability, Little Once will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.
    (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
  5. Customer Privacy policy
    Little Once shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
  6. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Little Once bank account, the details of which will be provided on request.
  7. Card acquiring and security
    Card transactions will be acquired for Little Once via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  8. Customer details separate from card details
    Customer details will be stored by Little Once separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Responsibility
    Little Once takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and Little Once chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  12. Variation
    Little Once may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    This website is run by Private Company based in South Africa trading as Little Once and with registration number 2018/200330/07 and Candice Polti / Justine Colin (Director(s)/Member(s)/Owner(s)).
  14. Little Once contact details
    Company Physical Address: 57 Olive Crest Estate, 288 Quorn Drive Northriding
    Email: info@littleonce.co.za
    Telephone: 083 711 2303
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